SAFEJOURNEY DOG BOARDING, LLC - CLIENT SERVICES AGREEMENT 3525 SE Milwaukie
Ave, Portland, OR 97202 – www.dogboardingportland.com
This Client Services Agreement (the “Agreement”) is made between the Client
and Safejourney Dog Boarding, LLC (“Safejourney”) on the above-listed date and
shall constitute a standard agreement for such services that are, from time to
time, requested by the Client and agreed to by Safejourney.
1. THE SERVICE; PRICE; PAYMENT; SCHEDULE; RISKS.
Safejourney may provide pet boarding-related services (a “Service”) to the
Client. Examples of a Service include a single evening boarding or month-long
daytime dog daycare. However, Safejourney reserves the right to decline to
provide Service at Safejourney’s sole discretion depending on its
availability, the condition of Client’s pet, or other factors that, in
Safejourney’s determination, make the provision of Service inappropriate. The
available types of Services are detailed on the Safejourney website under the
“Services” tab, and may be periodically changed.The Service will be provided
at the price posted by Safejourney on its website under “Prices” at the time
the specific Service is performed. Unless otherwise specified in writing,
payment shall be made up front prior to provision of any ordered Service.
Should payment not be timely made, Safejourney reserves the right to assess: a
late fee of $25.00; and interest on all unpaid sums at the monthly interest
rate of 1.5%. Safejourney shall have the right to assess a $50.00 fee for all
returned checks.Ordered Services must be scheduled and confirmed by
Safejourney before any Service will be performed.
2. REPRESENTATIONS; RISKS.
The Client represents that the animal for which the Service is requested: is
owned by the Client; is healthy; is free from insects and parasites; has not
harmed, shown aggression, or exhibited any threatening behavior towards any
person or other animal; and all vaccinations are current at the time the
Service is requested, unless the Client provides a detailed written
description otherwise prior to provision of any Service. The Client shall
provide a copy of the Client’s animal’s most recent vaccination records at the
commencement of a Service and at any point thereafter should the animal’s
condition change. Safejourney will take reasonable steps to prevent
foreseeable harm to the Client’s animal. Client understands that Safejourney
personnel are not continuously present in all areas of the Safejourney
facility or after normal business hours. Client understands and agrees that,
notwithstanding Safejourney’s efforts, there are risks inherent in the
Service, including those for serious injury, illness, and potentially death
that might be caused by: the Client’s animal, other animals, the actions or
inactions of others, and those not readily foreseeable at the time of the
Service.
3. TERM; DURATION.
This Agreement is effective on the date first written above and will continue
indefinitely until terminated per this Agreement. Termination for
convenience—After the initial 30 days of the term, either party may, without
cause, terminate this Agreement by giving 14 days written notice (the
“Termination Notice”) to the other. Immediate termination for cause —
Safejourney may terminate this Agreement, and suspend all Services, if
Safejourney reasonably concludes that the Client’s pet poses danger to
Safejourney personnel, other individuals or animals, or any property. The
Client may terminate this Agreement if Client learns that Safejourney refuses
to comply with the Client’s reasonable directives. In the case of immediate
termination, such termination shall be effective on the transmittal of written
notice to the other Party. Termination for cause after notice—If either Party
materially fails to perform its obligations owed under this Agreement and the
Agreement is not immediately terminable, the non-breaching Party may give
written notice of such failure. After receipt of a notice of a failure, the
breaching Party shall have 2 business days to cure the failure. If the failure
is not timely cured, the Party providing notice shall have the right to
terminate this Agreement at the conclusion of the notice period.
4. EMERGENCIES.
In the event Client’s animal becomes ill or poses a danger that prevents
Safejourney from providing the Service, Safejourney will attempt to contact
the Client or Client’s emergency contact to arrange for alternate care. If the
Client or emergency contact cannot be reached, the Client hereby authorizes
Safejourney to transport the animals to the Client’s above-noted veterinarian
or place the animal in an appropriate facility, and the Client agrees to be
responsible for all costs related to such actions.
5. MISCELLANEOUS.
At no time, shall be Safejourney be considered an employee of the Client.
Safejourney shall maintain a policy for general commercial liability that
covers the Service.Any delay or failure in the performance by Safejourney
under this Agreement shall be excused if and to the extent caused by the
occurrence of a Force Majeure, which includes, but is not limited to, acts of
God, fire, explosion, vandalism, storm or other similar occurrence, orders or
acts of military or civil authority, or by national emergencies,
insurrections, riots, or wars, or strikes, lock-outs, work stoppages.
Safejourney shall use reasonable efforts under the circumstances to avoid
non-performance and shall proceed to perform with reasonable dispatch whenever
such causes are removed or cease. This document is the complete and final
understanding of the Parties with respect to the transaction contemplated
herein, and supersedes and replaces all prior and contemporaneous agreements
and statements, both written and oral. If any provision of this Agreement is
invalid or unenforceable in any respect for any reason, the provision shall be
enforced to the fullest extent possible under such circumstances and the
validity and enforceability of the provision and the remainder of the document
shall not be impaired in any other respect. Safejourney’s failure or delay in
exercising any right, power, or remedy under this Agreement shall not operate
as a waiver of any other provision or any subsequent application of the same
provision. No waiver shall be binding unless executed in writing. Neither
Party may assign this Agreement without the express written consent of the
other Party. The Parties expressly agree that this Agreement, any actions
related hereto, the Service, and all claims, regardless whether arising under
contract, tort, or otherwise, are governed by Oregon law. Any dispute among
the Parties related to this Agreement shall be settled by arbitration before a
single arbitrator, using the Arbitration Service of Portland. Arbitration
shall occur in Portland, Oregon. The Parties shall be entitled to conduct
discovery in accordance with the Federal Rules of Civil Procedure, subject to
limitation by the arbitrator to secure just and efficient resolution of the
dispute. Any notices, invoices, or reports required by this Agreement shall be
delivered to the addresses first set forth above, or to such other addresses
as the Parties might, from time to time, designate in writing and shall be
deemed received on: (a) the date of hand-delivery; (b) on notice of successful
transmission and receipt if delivered by electronic means; or (c) on the
second business day following deposit, postage prepaid, in the United States
mail.
6. SPECIAL WAIVERS.
If Client’s dog is 6+ years old or has any pre-existing health condition,
Client waives any claim for injury, illness, or death experienced by Client’s
dog while in Safejourney’s custody or thereafter. If Client’s dog is not
spayed/neutered, Client agrees to defend, indemnify and hold harmless
Safejourney, its members, managers, agents, and employees against all claims,
demands, and causes of action, including courts costs and attorney fees,
directly or indirectly arising from any action or other proceedings in
connection with Client’s dog.
7. AUTHORIZATION.
If Client has authorized additional person(s) or the Emergency Contact listed
above to pick up Client’s dog(s) the following will apply. If a person comes
to pick up the Client’s dog and that person is not on the above list or the
Emergency Contact, Safejourney will not release Client’s dog and will continue
to charge Client for boarding and associated costs until Client, the Emergency
Contact, or an authorized person picks up Client’s dog. Changes to the list of
authorized people must be updated on your Dog Boarding Agreement
electronically.
8. INDEMNIFICATION; RELEASE; LIMITATION OF LIABILITY. TO THE FULLEST EXTENT
PERMITTED BY LAW, THE CLIENT RELEASES SAFEJOURNEY, ITS MEMBERS, MANAGERS,
AGENTS, AND EMPLOYEES (COLLECTIVELY THE “RELEASEES”) FROM ALL CLAIMS OF ANY
NATURE (INCLUDING FOR ATTORNEYS FEES AND LITIGATION EXPENSES) RELATED TO OR
ARISING FROM THE SERVICE UNLESS CAUSED BY THE SOLE NEGLIGENCE OF SAFEJOURNEY
AND OF ANY NATURE REGARDLESS DUE TO ANY UNDISCLOSED CONDITION OR PROPENSITY OF
THE CLIENT’S ANIMAL.
Without limiting the foregoing, the Releasee’s aggregate liability to any
person (including Client) related to the Service and Client’s animal shall not
exceed the greater of the price of the Service or the amount recoverable from
Safejourney’s insurance. The Client shall indemnify, defend, and hold the
Releasees harmless from any claims or assertions of any kind (including for
attorneys fees) arising out of or related to the Client’s animal or the
Service. In no event, shall the Releasees be liable for consequential,
special, exemplary, or punitive damages, even if advised of their possible
existence.